Digital signage has evolved from static displays to dynamic ecosystems that guide, inform, and connect. As companies and campuses get more complex, the need for intuitive, scalable communication platforms has grown exponentially. That’s where 22Miles steps in.
With nearly 20 years of experience in the space, 22Miles doesn’t just sell you signage software—they co-create the solution with you. From beautifully rendered 3D wayfinding to content automation via open APIs, they’ve built a platform that’s equal parts flexible, powerful, and personal. But does it live up to the promise?
Here’s an in-depth review of 22Miles in 2025, covering everything from usability and integrations to what it’s like to work with their team.
A Platform Built Around You
One of the most striking things about 22Miles is its commitment to partnership. Unlike vendors who hand you a product and disappear, 22Miles builds a relationship. From the planning stage all the way through to post-deployment support, the same people who help design your solution also train your staff and support your system.
There’s a human element here that’s rare in enterprise tech. It’s not just about getting the system online—it’s about getting your system right.
That’s particularly important when you consider that a whopping 1 in 6 IT projects go massively over budget, according to Harvard Business Review. 22Miles’ team structure—dedicated project managers, experienced designers, and hands-on account support—helps reduce those risks dramatically.
Feature Highlights That Set It Apart
Flexible and Future-Proof Deployment
22Miles supports everything from a single kiosk to a campus-wide network of mobile-enabled digital signage, all built on a platform that scales with your needs. You don’t have to worry about ripping out your system five years down the line. Their modular approach means you can grow, pivot, or adapt without starting over.
Best-in-Class 3D Wayfinding
22Miles developed the world’s first 3D wayfinding solution back in 2012, and they’ve stayed ahead of the curve ever since. The maps are interactive, mobile-friendly, and easy to update without having to call in an engineer for every little change.
Send them your floor plan, and they’ll send you back a 3D map that’s easy to use and manage. Updates? You can do them yourself. This saves both time and budget.
Open API = Open Possibilities
The platform integrates with thousands of third-party tools, from emergency alert systems to room scheduling software. Whether you need live transit data, weather feeds, or internal messaging, you can automate content with ease.
Their commitment to open architecture makes this ideal for IT teams looking to avoid vendor lock-in while still leveraging cutting-edge capabilities.
Hardware Agnostic (Use What You Have)
Already invested in screens from LG, Samsung, or another vendor? No problem. 22Miles’ software is hardware-flexible, which means you won’t need to rip out or replace expensive infrastructure. That’s a big deal when trying to future-proof an investment or roll out signage across multiple locations.
Real-World Applications and Testimonials
Whether you’re a hospital navigating patients to the right department, a corporate HQ streamlining internal communications, or a university guiding visitors through campus, 22Miles has proven use cases in nearly every vertical.
And the proof is in their testimonials. They’re not shy about showing off who they’ve worked with and the results they’ve achieved. Clients routinely highlight the blend of powerful technology and human-focused service as a standout benefit.
The User Experience: From Launch to Long-Term
One thing many users note is how intuitive the system is. The UI doesn’t feel like enterprise software—it feels like something your team can actually use without weeks of training.
But even if your team needs help, that’s where the real magic of 22Miles shows up. You get consistent access to the same team that built your system. No generic support tickets. No starting over with someone new every time you have a question.
This continuity matters. It speeds up problem-solving, builds trust, and reduces the friction typically involved in managing large tech deployments.
Pros & Cons
Pros
A True Partner, Not Just a Vendor
22Miles doesn’t disappear after onboarding. Their project managers and engineers stay involved throughout the lifecycle of your system—solving problems with you, not just for you. That ongoing collaboration isn’t a bonus; it’s built into how they operate.
Wayfinding That Actually Works for Users and Admins
3D wayfinding isn’t just a visual gimmick here—it’s genuinely helpful. The maps are interactive, mobile-responsive, and remarkably easy to manage. No need to wait weeks for small updates; you can make changes yourself with zero coding knowledge.
Seamless Integration with the Tools You Already Use
From scheduling displays to safety alerts and building management systems, the platform plugs into a wide range of third-party software. Its open API library is vast, which makes custom automations surprisingly achievable without massive dev work.
Scales Without Reinventing the Wheel
Start small and expand later, or go big from day one. Whether you need one screen or 500, the system architecture doesn’t buckle under pressure. It grows with you—without needing to be rebuilt.
Hardware-Ready, Whatever Brand You Prefer
You’re not tied to one ecosystem. The platform works across all major display manufacturers, so you can keep using the equipment you already have. That’s a win for both budget and sustainability.
A Few Things to Keep in Mind: Cons
The Setup Process Isn’t Instant
This isn’t a drag-and-drop Canva clone—it’s a sophisticated system built for scale. That means initial setup, particularly for multi-site rollouts, will require some planning and consultation. But the payoff is long-term stability and flexibility.
Advanced Features May Be Overkill for Small Teams
For organizations that only need basic digital signage (e.g., one or two rotating slides on a wall), the full feature set might be more than necessary. It’s built for depth, not just display.
Premium Support Comes with a Premium Expectation
While the support team is highly skilled and accessible, they work best when you treat them as collaborators, not a quick-fix help desk. If you’re looking for anonymous chat support, this model may feel more hands-on than you’re used to.
Final Thoughts: Is 22Miles Right for You?
If you’re looking for a digital signage platform that goes beyond basic display functionality, 22Miles is a strong contender—especially if you value scalability, integrations, and long-term partnership.
It’s not the cheapest option on the market, but it may be the most cost-effective when you factor in reduced support overhead, improved usability, and future-proof architecture.
For schools, hospitals, corporations, and public spaces that need to guide, inform, and engage, 22Miles offers one of the most complete and reliable solutions available today. And perhaps most importantly, they don’t just hand you the tools and walk away. They stay with you, helping you adapt and evolve as your communication needs change.
That kind of partnership? It’s hard to put a price on.
